In-person Interviews


In-person Interviews help our clients understand how individuals interact with desktop interfaces on computers and workstations and mobile interfaces on smartphones and tablets. We can conduct research in any state: wireframes, digital prototypes or live sites.

Our Process

  • Moderated one-on-one interview
  • Conducted at our offices, your offices or at a market research facility
  • Clients observe the research in-person
  • Research is recorded using a picture-in-picture video system, allowing for a simultaneous view of a participant’s interactions with an interface and his or her facial expressions

Your Deliverables 

  • Topline report with initial observations and suggestions
  • Final report in PowerPoint with insights and strategic and tactical recommendations
  • Raw footage of all the interviews
  • Short edited video(s) that highlight key insights or findings
  • Calls/Meetings to present reports
  • (Optional) Axure-based prototypes of recommended functionality